Our reactive service, Tradeware Service Desk Base, is designed to provide prompt and efficient support during unexpected events. As soon as an incident occurs, our expert team is available and ready to analyze the situation and provide a quick solution. With our Tradeware Service Desk Base, you can expect comprehensive support through the following services:
  • Periodical Service Reviews: Regular evaluations to ensure your systems are running optimally
  • Troubleshooting system outages: Immediate response to restore functionality and minimize business impact
  • Emergency support with database issues: Timely assistance to resolve critical database problems
  • Ad-hoc support for all your Oracle database-related concerns: Flexible, on-demand support based on your specific needs
  • On demand tasks: Quick execution of tasks as they arise
  • Staff Augmentation: Supplementing your team with our Oracle experts

The Tradeware Service Desk Base is designed for customers with an existing support organization who may need to leverage our expert knowledge occasionally. Enhance your support capabilities and ensure a seamless service to your business.