Whether your infrastructure is on-premises, hybrid or pure cloud, we’ve got you covered.
Our approach is built on years of experience, best practices, and industry standards (ITIL V4 methodologies). Proven customer journeys ensure that you remain consistently engaged and informed at every stage of our collaboration.
The Tradeware Managed Service is structured into three successive levels Service Desk Base, Service Desk Advanced, and Service Desk Extended. Each meticulously designed to meet individual requirements and needs in an efficient, sustainable, and reliable way. Our detailed service catalog outlines responsibilities and expected outcomes, ensuring transparent, predictable, and accurately budgetable service offerings.
Regardless of the service level you choose, you can rely on Tradeware's extensive experience and expertise in Oracle technology. Our certified Oracle expert team provides a customized service that empowers you to fully leverage the potential of your Oracle database infrastructure.